Date updated 30/10/2017
The purchase of any travel services
offered by Trip4Asia Travel Sdn Bhd (“The Company”) constitutes a contractual
arrangement between you (also referred to in these conditions as “tour member”)
and The Company, and represents your acceptance of The Company’s Terms &
Conditions as set out herein. Please ensure that you carefully read and
understand these Terms & Conditions prior to booking. You represent and
warrant that you are authorised to accept The Company’s Terms & Conditions
on behalf of everyone named in your booking, and you will be deemed to have
accepted The Company’s Terms & Conditions on behalf of everyone named in
Travel Sdn Bhd Tour Packages webpage is a gateway easy you (the Customer) to
view the vacation packages 24 hours a day, 7 days a week while you planning
your holiday trip with friends & family. All prices in packages grids are
negotiated with local provider such like hoteliers and transporters.
Regretfully, this is not a live booking engine with instant confirmation due to
we always thought a smooth vacation especially ground packages should give a
chance for our ground specialist assist you personally and serve you better via
email or phone. communication.
Foreign Independent Tour (FIT) - Now generally use to indicate any
independent travel, domestic or international, that does not involve a group
tour arrangement with tour leader/manager.
Ground Tour - Ground Arrangement. Services cover the land portion
of a trip, such as lodging, visits to museums, sightseeing tours, and transfers
between airport and hotel.
Tour Package – Tour package
will include with return economy class flight air ticket, accommodation, Meal,
transportation, sightseeing tour, transfers between airport and hotel with tour
leader/manager. Excluded visa fees, travel insurance, guide tipping, airport
taxes, optional tour and etc. (Trip4Asia
Travel Sdn Bhd is only acting as an agency to collect the above charges
therefore it is subject to the Terms and Conditions of the respective
For booking made less than 28days before departure full payment must be made
immediately before travel documents can be processed.
must be paid upon reservation. If full payment is not received 45 days or more
prior to departure, the Company reserves the right to forfeit the deposit and
cancel the reservation.
Deposits payment as follows:
Tour fare Deposit - Per Person
Below RM4,999 - RM1,000
From RM5,000 to RM9,999 - RM1,500
From RM10,000 to RM14,999 - RM2,000
From RM15,000 & above - RM5,000
When deposit paid is meant that you agreed with our packages, prices and terms
Deposit of processing fee is strictly non-refundable if cancel without a valid
reason or proof of documents support.
CHARGES / AMENDMENT FEE
Cancellation fees shall be imposed as follow:-
a. Above 45 to 22 days from departure date - Forfeiture of tour deposit
b. 21 to 15 days from departure date - 50% of tour fare of Forfeiture of
the tour deposit (whichever higher)
c. 14 to 8 days from departure date - 80% of tour fare
d. Within 7 days from departure date - 100% of tour fare
e. No show at airport - 100% of tour fare
Amendment fee will be charged which may
vary depending on the changes. Any subsequent cost increases and surcharges
will be borne by the tour member.
Passport Validity: All tour members must personally ensure that their passport
is valid for at least 6 months from the date of return from the tour.
Visa Application: All tour members are
encouraged to process their own visa. Assistance is offered by the Company but
approval cannot be guaranteed. The company cannot be held liable for any loss
of passport due to any reason whatsoever including without limitations,
negligence on the part of our employees, agents and servants.
All tour members are recommended to purchase a travel insurance coverage with
respect to trip/ tour cancellation / curtailment, accident, injury, illness,
medical hospitalization , flight delay, baggage lost , etc. Tour members are
required to sign a disclaimer statement should they choose to purchase their
own travel insurance which is mandatory.
EXTENSION OF STAY / DEVIATION
May be permitted at the end of the tour, subject to maximum validity and
restriction of air ticket, seat confirmation and availability of hotel prior to
commencement of tour. It is the passenger’s responsibility to hold firm
confirmation for his/her return flight. When extension of stay/deviation cannot
be confirmed 16 days prior to group’s departure date, passenger is deemed to be
taking the original flight schedule. All extra costs incurred to process the
extension e.g. administration fees, will be borne by the Tour Member.
Conditions, Pregnancy and Travel
If you have a medical condition, or if you are pregnant and considering travel,
you must consult with your doctor before you travel, especially if medical
condition requires daily routine care, urgent care, or your pregnancy is
high-risk. You are responsible for disclosing any related information to us at
the time of booking. You understand Trip4Asia Travel Sdn Bhd or local provider
is not in a position to provide any medical services or urgent care in the
event such an action may be required. You are liable for any risks, incidences
or consequences incurred during travel. We highly recommend that you purchase
medical insurance and travel insurance before you travel.
timing and schedules
timing and schedules are not guaranteed and do not form part of the contract.
They are subject to change at the insistence of the Aviation of Government
Authorities for the Tour Member’s safety, security and other reasons. Neither
the Company not the Carrier concerned will accept liability for reasons of
flight cancellations, delays or diversions that is not within its control.
Tour Group Size
Company reserves the right to cancel or withdraw at any time bookings made by
or on behalf of Tour Members prior to departure. All groups departure is
subject to a minimum group size of 25 paying adults and a maximum of 38 paying
adults in order for the confirmation to be effected and for the departure to be
finalized. The decision of the Company shall be final and inclusive and no
liabilities whatsoever shall be incurred by the Company for such cancellation.
All monies paid toward booking fees (except visa fee) shall be refunded. Tour
Rights and Responsibilities
The Company and / or its associated agents act only as agent for the
transportation companies, hotel contractors and other principles. Tickets,
vouchers and documents are issued subject to those terms and conditions under
which there serves are provided.